Open a New Ticket Please fill in the form below to open a new ticket. Ticket Subject* Include your INC# in the subject if you have one.Company Name / Store #* Contact Name* This is the name of the person our Support Team should contact at the Store. E-mail* Our Support Team needs the E-Mail of the person who is creating this ticket so we are able to contact you.Phone #*This is the phone number we need to call in order to troubleshoot. Shipping AddressPlease provide our Support Team with your Shipping address. Company Name/Store Number: Address: City: State: Zip: Type of Equipment*Select a Type of EquipmentPrep-Pal Printer: DT2x (WITH cutter)Prep-Pal Printer: DT2x (without cutter)Prep-Pal Printer: Dymo Labelwriter 450SOFTWARE: Prep-Pal 6SOFTWARE: Prep-Pal PROTablet: MPCTemp-PalTemp-Taker 4 (USB)Temp-Taker 5 (Bluetooth)Temp-Taker 6The Product is Not ListedDescription of Issue/Order #*Teamviewer ID Number (optional) NOTICE: You will need this downloaded onto your computer prior to having remote support from ITD. http://connect.teamviewer.com/v15 Please ALLOWLIST/WHITELIST our Support Team: 695 802 575 & 686 640 705