NOTICE: Warranty and Support for Prep-Pal requires the use of approved Prep-Pal Labels only. If you do not have any labels, you will want to purchase them prior to activation. To order more labels please click here: https://store.itdfoodsafety.com/ select the printer you are using, then select your label type.

IMPORTANT DIRECTIONS FOR ACTIVATION!   1. Exit out of the Prep-Pal program 2. Right Click on the Prep-Pal desktop icon 3. Choose run as administrator 4. Enter your activation code (activation code will need to be entered in all capital letters,0=zero) 5. You should see a prompt that says “congratulations”

This is the name the Account would be listed under in our system. (see your latest invoice/packing slip)

The phone number you want us to call with the activation number.

Email address you would like to have the activation code sent to.

NOTICE: Proof of purchase is required for all Prep-Pal activations. This activation code is good for one computer only. If you need another activation, you will need to purchase a new license. https://store.itdfoodsafety.com/prep-pal-license-software-usb-drive/

(Must be Windows 10 or greater)

6 digit alpha/numerical code- please use ALL CAPS

The Batch # that is located on the back of your labels inside of your printer. If you are not purchasing labels from ITD Food Safety, you will want to make sure you do so we can support you and reinstate your warranty.