Activation | ITD Support

Prep-Pal Activation Request

An ITD agent will reply with your activation code once your information has been verified.

Activation Date*
MM slash DD slash YYYY

NOTICE: Warranty and Support for Prep-Pal requires the use of approved Prep-Pal Labels only. If you do not have any labels, you will want to purchase them prior to activation. To order more labels please click here: https://store.itdfoodsafety.com/ select the printer you are using, then select your label type.
First Activation*
IMPORTANT DIRECTIONS FOR ACTIVATION! 1. Exit out of the Prep-Pal program 2. Right Click on the Prep-Pal desktop icon 3. Choose run as administrator 4. Enter your activation code (activation code will need to be entered in all capital letters,0=zero) 5. You should see a prompt that says “congratulations”
Contact Name*
Contact Title*
Owner/Operator*

This is the name the Account would be listed under in our system. (see your latest invoice/packing slip) We need this to look up your Proof of Purchase.
Company Name/ Store #*
ORDER/INVOICE #

Proof of purchase is require for Prep-Pal Support. Please suppy us with your latest order/invoice #. You can email your proof of purchase to: rachel.garcia@itdfoodsafety.com
Store Phone*

The phone number you want us to call with the activation number.
Email*

Email address you would like to have the activation code sent to.
Purchased from*
NOTICE: Proof of purchase is required for all Prep-Pal activations. This activation code is good for one computer only. If you need another activation, you will need to purchase a new license. https://store.itdfoodsafety.com/prep-pal-license-software-usb-drive/
List who you purchased the Prep-Pal from

NOTICE: Proof of purchase is required for all Prep-Pal activations. This activation code is good for one computer only. If you need another activation, you will need to purchase a new license. https://store.itdfoodsafety.com/prep-pal-license-software-usb-drive/
Operating System*

(Must be Windows 10 or greater)
Request code*

6 digit alpha/numerical code- please use ALL CAPS
Shop online here: https://store.itdfoodsafety.com/labels-supplies/prep-pal-labels/